CENTER FOR EXCELLENCE IN MANAGEMENT DEVELOPMENT
Objective: After finish this course, participants will be better in:
Describe and analyze problems
Clarify causes of problems
Develop solutions and decide what solution is best
Develop organization capacity to success
Time: 2 - 4 working classes
Content:
What is the problem?
Problem solving process
clarify the problem
own the problem
understand the problem
search problems (rational & creative techniques in finding problems and tools to clarify a real problem)
search solutions (rational & creative techniques in finding problem solutions and tools to develop solutions to clarify the problem)
implement a solution (plan, support and conflict in process)
Clarify the traps in problem solving process